Dougs Northwest Cadillac Dealership Phone Numbers

866-605-4250
Service: 877-315-7180
Parts: 877-509-5560

INTRODUCING THE NEW STANDARD
OF LUXURY OWNERSHIP.

At Cadillac, we believe our owners deserve it all. That's why every vehicle we sell is backed by Cadillac Shield, the most comprehensive suite of owner benefits offered by any luxury automotive brand in the world. From innovations like Remote Vehicle Diagnostics and advanced mobile apps to our Premium Care Maintenance program, Cadillac Shield gives luxury owners everything they need.

Overview

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Premium Care Maintenance

Standard on all 2011 and newer Cadillac vehicles, Premium Care Maintenance is a fully transferable maintenance program that covers select required maintenance services during the first 4 years or 50,000 miles.²

Warranty Protection

Cadillac Powertrain Warranty³ is 30K miles more than Lexus and 50K more than BMW and Mercedes-Benz. The 4-year/50,000-mile² Bumper-To-Bumper Limited Warranty covers repairs on your entire vehicle, including parts and labor, to correct problems in materials or workmanship.

Diagnostics by OnStar

With best-in-class diagnostics from OnStar⁴, maintaining your Cadillac can be as simple as checking your email or your OnStar MyLink mobile app. Every month you can receive an email with the status of key operating systems. All Cadillac models come with 1 year of OnStar service.

Connections by OnStar

Hands Free Calling capability from OnStar⁴ allows you to safely make and receive calls from your Cadillac. With MyCadillac and OnStar MyLink⁵ mobile apps, you can access and control your Cadillac from anywhere you have cell phone service. All Cadillac models come with 1 year of OnStar service.

Emergency by OnStar

In a crash, built-in sensors can automatically alert an OnStar⁴ Advisor who is immediately connected into your Cadillac to see if you need help sent to your exact location. Other OnStar emergency services include Injury Severity Predictor and First Assist. All Cadillac models come with 1 year of OnStar service.

Security by OnStar

If you've reported your Cadillac stolen, OnStar⁴ can use GPS technology to help authorities quickly locate and recover it. On most Cadillac models, an Advisor can send a Stolen Vehicle Slowdown® or Remote Ignition Block signal to help authorities safely recover it. All Cadillac models come with 1 year of OnStar service.

Navigation by OnStar

Just push the OnStar⁴ button and ask the Advisor to download directions to your Cadillac, and a voice will call out every turn. You can also plan routes from Google Maps™ or MapQuest.com® to your Cadillac. All Cadillac models come with 1 year of OnStar service.

Roadside Assistance

Among leading automotive luxury brands, Cadillac is the only brand to offer standard 5-year Roadside Assistance that provides lock-out service, a tow, fuel, Dealer Technician Roadside Service and more.

Courtesy Transportation

During the warranty coverage period, this Cadillac program provides alternate transportation and/or reimbursement of certain transportation expenses if your Cadillac requires warranty repairs.

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866-605-4250 Service: 877-315-7180 Parts: 877-509-5560